ISO9001

12 Nov 2018
Spencer
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West Drylining & Facades Ltd Achieved ISo9001 in 28 days. We are always continuously striving to achieve new levels of excellence and we’re always looking for new and improved ways of delivering a better product with a higher calibre of finishes and for repeat works with our trusted supply chain.

As you can now appreciate we are a Customer focused business and of course we realise the value in providing a high quality standardised service to all our new and existing customers. We have been introducing systems and processes over the past few years to ensure that all our team members are all working towards this same goal.

Here at West Drylining & Facades Ltd we train all our staff on the importance of Leadership within their specified field This ensures that our team members take ownership of any element of work that they are involved with especially if it’s not their specialist field of subject or knowledge. This ensures that it is handled effectively and closed out and dealt with personally or recorded and handed to the department or individual who will then complete the process.

From the very outset we ensure that any interraction or engagement of potential clients or suppliers is handled with the adequate level of competency as is requried for the task. We have been working towards this latest achievement over the past few years and although we already employ a process led Quality Management system. Our recently achieved ISO9001 certification was granted within 28 days and further supports our drive to maintain high levels of service throughout our company.

With our ISO9001 certification in mind we are now even further comitted to ensuring that in every part of the business we have suitable process led system that ensures that West Drylining & Facades Ltd as a company are all work harmoniously and in tune with each other. This therefore ensures that our clients that are currently long term repeat preferred main contractors and developers are be receiving the same high calibre service whoever makes contact our fantastic company.

All our personell at West Drylining & Facades Ltd take price in continuous improvement and development on a personal and professional level with regular training, updates and news on developments within the company and industry at large. This will ensure that we’re always on top of what’s going on and what may be happening in the coming months.

Our decision making process has always been evidence based and with this new certification means that we can provide a structured approach to everything that West Drylining & Facades Ltd provide to our loyal clients.

This ISO9001 certification ensures that we provide a structure to our maintainance of client, subcontractor, supplier and employee relationships. This process enables us to provide the highest quality service we possibly can at any given moment, with an eye on constant and forward thinking improvement. We work with open minds and a clear focus on the direction of our business strategy, ensuring that West Drylining & Facades Ltd ISO9001 certification is another step on the road to securing more business with new clients, retaining our existing clients, improving efficiency and productivity within the business. Our certification ensures we are providing operational excellence and above all that we stand out tall and proud from our competitors.

If you’re unfamiliar with ISO9001 Certification, more information can be downloaded here.

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